Legal Notice – Last Updated: 10 August 2026.

1. Accepted Payment Methods

We accept payment via the methods displayed at checkout, which may include credit card, debit card, PayPal, Stripe, and Emotional Mail Tokens. Accepted methods may vary by product and region and are subject to change without notice.

2. Payment Security

All payment transactions are processed through PCI DSS compliant payment gateways. We do not store complete payment card details, CVV numbers, or card security codes on our servers. All data transmitted between your browser and our payment processors is encrypted using TLS.

3. Currency and GST

All prices are displayed in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable. International customers may be subject to currency conversion fees charged by their financial institution.

4. Pricing Errors

If a product is listed at an incorrect price due to a typographical error, system malfunction, or supplier pricing change, we reserve the right to cancel any orders placed at the incorrect price and refund any amounts paid. We will notify you as soon as reasonably practicable.

5. Chargebacks

If you initiate a chargeback with your financial institution without first contacting us and allowing a reasonable opportunity to resolve your concern, we reserve the right to suspend or terminate your account, dispute the chargeback, and pursue recovery of any fees or costs incurred.

6. Invoices and Tax Receipts

A tax invoice or receipt is issued automatically upon successful payment. If you require a duplicate invoice, contact admin@ellemotional.com with your order number.

7. Emotional Mail Tokens

Tokens are an internal digital currency redeemable for products across ElleMotional sites. Tokens have no cash value, cannot be refunded, and do not expire. See our Token and Gift Card Policy for full terms.