Age Assurance Policy

Legal Notice – Last Updated: August 10, 2026

1. Age Assurance Requirements

In accordance with the Online Safety Act 2021 (Cth) and the Age-Restricted Material Codes (mandatory from 9 March 2026), we implement age assurance measures for any service or content area that may contain age-restricted material.

2. General Age Restriction

You must be at least 18 years of age to create an account, make a purchase, access members-only areas, or use any service that requires registration on emotionalmail.com. By creating an account or making a purchase, you represent and warrant that you are at least 18 years of age. emotionalmail.com is an adult creative platform and is not suitable for minors.

3. Age Verification Methods

Where age verification is required, we may implement one or more of the following methods: self-declaration of age at account creation; credit card verification (as evidence of likely adult status); identity document verification through a third-party age verification service; or other technical age assurance measures as required by applicable eSafety Commissioner codes and standards.

4. False Age Declaration

If you provide a false age declaration to access any of our services, your account will be immediately suspended or terminated and all associated data may be deleted. We may also report the matter to the eSafety Commissioner and law enforcement where required by law.

5. Children’s Access

We do not knowingly permit children under 16 to access our services. We are monitoring the development of the Children’s Online Privacy Code and will implement required measures when the Code comes into effect. If you believe a child has accessed our services without authorisation, contact admin@ellemotional.com immediately.

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